O’Brien Pharmacy is committed to protecting your private information, and we consider all of our information to be private and protected. We do not share, transmit or provide protected information (PI) to ANY third party entity. PI will not be sent by email. PI will not be faxed to anyone, including the patient, except a primary-care provider known by the pharmacy. Only the patient, physician and authorities as required by law may receive PI from O’Brien Pharmacy. Our protocol also includes maintained firewalls, anti-virus software and real-time independent monitoring of individual computers. Outside vendors and suppliers are required to sign an agreement of privacy with O’Brien Pharmacy as a condition of business. All documents are shredded and recycled by a contracted vendor on the premises.